FAQ

What are mink eyelashes made of?
KrounKare Lashes are 100% mink and are made of 100% Siberian Mink fur. We use the highest quality, which is always cruelty-free and hypo-allergenic.

Each pair of lashes have been properly sterilized and sanitized for safe use. The band is made of cotton so it is light-weight and comfortable to wear.

How many times can you reuse a pair of mink lashes?
KrounKare mink eyelashes are carefully handcrafted and made to last through multiple wears. With proper care, each pair can be worn up to 25 times. Whenever you “undress” your eyes, please make sure to gently remove the glue from the lashes with makeup remover and place them in their tray or a lash case in order to maintain the natural shape and protect them from any dust and bacteria.

Do KronKare mink eyelash strips only come in one size?
Yes, KrounKare mink lashes come in one standard size and length so you can customize them and trim them to be the perfect fit for your eyes.

Is eyelash adhesive included with my purchase?
No, eyelash adhesive is not included in your purchase.

How do I care for my falsies?
Our mink lashes are made to last for multiple uses, but to ensure the longevity of your lashes, make sure to have a regular maintenance routine for your lashes. Glue and old makeup can build up and make your lashes look worn out and old, so follow these tips to provide the proper care your lashes deserve.
After removing your lashes from your eyes, getting rid of the old glue is important. Hold the lash by the base and GENTLY peel the glue off using either your fingers or a pair of tweezers. Do not pull on the hairs as they may fall out of the band. Keep your lashes safe by storing them in their original tray or our lash box. By doing so, your lashes will be protected for any dust and bacteria, maintain it’s shape, and look fabulous for each wear!

Can I apply mascara on my false lashes?
We recommend NOT adding any mascara to your falsies so you can get the most use out of your falsies. If you do apply mascara, you can gently remove and comb the mascara out of the lashes with some non-oil makeup remover or alcohol. Gently brush through the hairs with a disposable mascara wand or a Q-tip. Do not soak them in any liquids.

Will the false eyelashes harm my own lashes?
No. When false eyelashes are applied correctly, with the proper adhesive and removed gently, there is no harm done to your real lashes. In fact, real lashes have shown to become healthier from wearing false eyelashes because it replaces the need to wear mascara or curl your eyelashes. False eyelashes are much safer and harmless compared to eyelash extensions, which will cause damage to your real lashes.

What is your return and exchange policy?
We offer a 100% satisfaction guarantee on all orders. If your order does not exceed your highest expectations, we will refund the amount for all unused, unopened merchandise from your order less shipping fees.

All refund and exchange requests must be made within 7 days from the receipt of merchandise.

If you wish to return your order, please email us at info@krounkare.com with the subject line “ORDER RETURN” and indicate your Order # in the content of the message.

All lashes purchased during a sale or promotion are a FINAL SALE. No returns or exchanges will be accepted. Used, gently tested, and/or opened items will NOT be eligible for a return or exchange under any circumstances due to hygiene purposes.